Dear customers and visitors,
We are very sorry to have to announce that STS Education AB has filed for bankruptcy due to the extensive impact the coronavirus pandemic has had on the travel industry. Our main priority right now is our students, and we are doing everything in our power to keep them from being affected by this situation. We are now working to ensure that our students who have just started their high school year will be taken care of, and the ambition is that everyone who has planned to travel will be able to do so. Luckily, STS Education will continue operations in a new company.
If you have any questions, you are warmly welcome to contact us by phone.
Phone number: +358 9 685 0830
Opening hours: Monday-Friday 10–17
- I am leaving for my High School year in a few weeks. Will I still be able to go?
Yes, we continue to work to ensure that you are able to travel as planned. Many of our students have already left and started their journey successfully.
- I have already arrived at my destination. Will I be able to keep my contact person here now that STS has gone bankrupt?
Yes, we will be here for you during your stay abroad. All our colleagues and partners around the world are working as usual and will take good care of you.
- I have booked my trip for 2021. Will I be able to travel?
Yes, we will continue to work to ensure that you are able to go as planned.
- I have just cancelled my trip. How can I get my money back?
If you have cancelled your trip, two options are available:
A personal voucher for travel with the new STS company will be offered to the same amount that you have paid, valid for 2 years.
The second option is to have your refund claim handled by the entity in charge of managing the bankruptcy. Contact the bankruptcy trustee for the Swedish company for more information: email@example.com
We will of course be in touch with more information on an ongoing basis, and you can always contact us with any other questions.
We are touched and overwhelmed by all the support and understanding our customers have shown us in this sad situation. Many thanks from the entire STS team!